Privacy Policy
Welcome to MY TOKENS, an online store specializing in TV BOX devices, electrical appliances, and shaving tools. Please read these Terms and Conditions carefully before using the store or placing any order. By accessing or using this website, creating an account, or completing a purchase, you agree to comply with all terms and conditions stated in this agreement in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia and the Electronic Transactions Law.
These Terms and Conditions apply to all visitors, users, and customers of the store and become effective immediately upon using the website or completing any purchase.
Article 1 – Definitions
The following terms shall have the meanings assigned to them unless the context requires otherwise:
- Store: Refers to MY TOKENS online store, including the website, systems, services, and applications affiliated with it.
- Customer / Consumer: Any person who accesses, uses, or purchases products or services through the store.
- Agreement: Refers to these Terms and Conditions governing the relationship between the store and its customers.
- Products: Includes all products displayed in the store, including:
- TV BOX devices
- Electrical appliances
- Shaving and personal care tools
Article 2 – Legal Eligibility
- The customer confirms that they have full legal capacity to purchase from the store.
- Users must be at least 18 years old or use the website under the supervision of a legal guardian.
- The customer bears full responsibility for any violation of these conditions.
Article 3 – Nature of Service
- The store is committed to providing products according to the specifications displayed on product pages.
- The store may offer additional services such as technical support or after-sales services depending on the product type.
- Product availability, specifications, and prices are subject to updates and changes at any time.
Article 4 – Rules of Use
The customer agrees to:
- Use the website in accordance with the laws and public morals applicable in the Kingdom of Saudi Arabia.
- Refrain from misusing the website or attempting to damage, hack, or disrupt its systems.
- Avoid using purchased products for any illegal or unauthorized purposes.
Article 5 – Accounts and Registration
By creating an account in the store, the customer agrees to the following:
- Provide accurate, complete, and updated information.
- Maintain the confidentiality of account credentials and passwords.
- Be fully responsible for all activities conducted through the account.
- Notify the store immediately of any unauthorized use of the account.
- The store reserves the right to suspend or terminate accounts containing false or misleading information.
The store is committed to protecting customer personal information in accordance with its Privacy Policy.
Article 6 – Electronic Communications
- The customer agrees that electronic communications are considered official methods of communication.
- Communication methods may include:
- Email
- SMS messages
- Website notifications
- Official communication platforms related to the store
- All electronic notices issued by the store shall be considered legally binding.
Article 7 – Pricing and Payments
- All prices displayed are in Saudi Riyals (SAR) and include VAT unless stated otherwise.
- The store provides secure electronic payment methods through approved payment service providers.
- The store reserves the right to modify prices or offers at any time without prior notice.
- An electronic invoice will be issued for every completed purchase.
Article 8 – Shipping and Delivery
- Orders are shipped to the address provided by the customer during checkout.
- Delivery times may vary depending on the shipping company and destination.
- The store is not responsible for delays caused by shipping providers or circumstances beyond its control.
- Customers are responsible for ensuring the accuracy of shipping information and contact details.
Article 9 – Returns and Exchanges
- Customers may request returns or exchanges according to the store’s Return and Exchange Policy.
- Products must be returned in their original condition with all accessories and the original invoice.
- Products damaged due to misuse are not eligible for return or exchange.
- Certain products may not be eligible for return for health or technical reasons, including opened or used shaving tools.
Article 10 – Intellectual Property
- All intellectual property rights related to the store are fully owned by MY TOKENS.
- This includes:
- Store name
- Logos
- Images
- Designs
- Texts and content
- Copying, reproducing, or reusing any content without prior written permission is strictly prohibited.
Article 11 – Limitation of Liability
- The store operates in compliance with the laws and regulations of the Kingdom of Saudi Arabia.
- The store shall not be liable for indirect damages or losses resulting from misuse of products.
- Customers are responsible for using products according to the provided instructions.
Article 12 – Suspension or Termination of Membership
The store reserves the right to suspend or terminate any account in the following cases:
- Violation of these Terms and Conditions
- Misuse of the website
- Providing misleading information
- Attempting to harm the store or its users
Such actions may be taken without prior notice.
Article 13 – Amendments to the Agreement
- The store reserves the right to amend these Terms and Conditions at any time.
- Amendments become effective immediately upon publication on the website.
- Continued use of the store after updates constitutes acceptance of the revised Terms and Conditions.
Article 14 – Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws and regulations of the Kingdom of Saudi Arabia. Any disputes shall fall under the jurisdiction of the competent courts within the Kingdom of Saudi Arabia.
Article 15 – General Provisions
- The Arabic language shall prevail in interpreting these Terms and Conditions in case of conflict.
- Prices and promotional offers may be modified or discontinued at any time.
- If any provision of these Terms and Conditions becomes invalid, the remaining provisions shall remain valid and enforceable.
- These Terms and Conditions constitute the complete agreement between the store and the customer regarding the use of the website and its services.